Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The popular resale platform has revised its size classifications for women's and children's clothes failing to inform every member regarding the update.
Online Platforms Response
Countless users and merchants are expressing on platforms stating that platform listings now display an altered size classification versus the original listing because of the remapping.
The company said the new system was more in line with similar services.
The platform has recommended to examine their items and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Modifications
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but currently displays as UK 16-18.
Member Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
Charlotte Lunn, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.
Service Background
The app has more than 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: earlier, the platform withdrew an update regarding delivery choices following member complaints.
